Shipping policy

STATUTORY RIGHTS

Your statutory rights are not affected by our shipping or returns policy.

DELIVERY DUTY AND TAXES 

UK Orders

All orders placed for delivery to the UK are charged inclusive of duty and tax at checkout, there are no additional charges payable on delivery.

Non UK Orders

Orders placed for delivery outside of the UK may have local delivery duty and VAT applied on delivery. We recommend contacting your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

We have no control over customs charges or delivery delays due to customs handling and cannot supply any details regarding this.

SHIPPING 

Express orders placed over this period will be despatched with priority on Tuesday 7th April. 

UK Delivery

Standard UK (DPD £6.99) 1-3 working days

Express UK (DPD £9.99) Next working day* (Order before 3pm GMT) (Mon-Fri)


Saturday UK (DPD £11.99) Next Saturday* (Order before 3pm GMT Mon - Fri)


Offshore UK (DPD £19.99) 2-3 working days (Channel Islands, Isle of Man, Northern Ireland)


EU Delivery


Standard EU (DPD £19.99) 1-3 working days

You will receive an email / text message informing you of the estimated delivery date and time within a 1-hour window.


Please note that all orders require a signature upon delivery, therefore the courier is not authorised to leave your order in a safe place.


Unfortunately, we are unable to ship to BFPO, PO BOX and APO/FPO addresses.

We aim to deliver within 3-5 working days approximately (Mon-Fri), orders placed after noon may take an extra days delivery. Please note, during busy periods, especially sale time, delivery may take between 10-12 days, however we do aim to get your purchase out sooner.

Please note that all orders require a signature upon delivery, therefore the courier is not authorised to leave your order in a safe place.

We deliver to Mainland UK, Ireland, Channel Island, Germany, France, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Isle of Man, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey.

Delivery is £6.99 to Mainland UK and £19.99 to the EU.

Some product exclusions apply.

Cannot be used in conjunction with any other voucher, offer, promotion, discount, Gift Card purchases, or applied to any previous purchases.

Velvet Tees reserves the right to withdraw or change the terms of this discount at any time.

You can only specify a different delivery address from your billing address, if it is your place of work. Just fill in your office address.